Reference

How mariarogel Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we protect it.

Account data kept secureWallet info handled responsiblyYour rights, clearly statedDANA, OVO, GoPay coveredContact us to request changes
mariarogel How mariarogel Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Tracking

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings in your browser, though some account features require session cookies to work correctly.

Account Security Measures

Account access uses OTP verification sent to your registered number. If we detect a login from an unfamiliar device, we flag it and may ask you to re-verify before proceeding.

Data Retention Policy

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by applicable rules. You can request a summary of what we hold.

Requesting Changes or Deletion

You can ask us to correct inaccurate data or delete your account information where local law and our operational requirements allow. Submit your request via live chat or the account help form.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Open the chat widget from your account dashboard to raise a data request or ask about how your wallet information is stored. We respond during active support hours.
Email Support Send a written data request to our support email address. Include your registered account name and the specific information you want reviewed, corrected, or removed.
Account Help Form Log into your account and use the Help section to submit a privacy-related request directly. This keeps the request tied to your verified account identity from the start.

Common Questions About Your Privacy at mariarogel

These are the questions we hear most from people reviewing their data rights. If yours isn't covered here, reach out through live chat or the account help form and we'll respond directly.

We collect your name, email, contact number, and the details you provide during account verification. Device and session data is also logged to keep your account secure.

No. We record transaction references and deposit amounts for reconciliation, but your wallet PIN or login credentials stay with your e-wallet provider and never pass through our system.

Yes. Submit a request via live chat or the account help form with your registered account name. We will provide a summary of the personal data we hold within a reasonable timeframe.

We retain data for a reasonable period after account closure in line with applicable requirements. You can contact support to ask about the specific retention period for your account.

We share data only with payment processors like DANA, OVO, and GoPay to the extent needed to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

We post the updated policy on this page and note the revision date at the top. Continuing to use your account after a change means you have seen the updated terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.